Integrated Thoughts

Whether you read an Accenture survey or a J.D. Power study, financial institutions’ customers expect good customer service; in fact, it is the number one reason customers switch financial institutions. What is good customer service?..

Attempting to expand your customer base for the wrong reason in some cases can also lead you outside of your core business directions. Jamie Dimon, the Chairman and CEO of JP Morgan Chase, wisely stated, “Companies that grow for the sake of growth...

A Benjamin Franklin quote is so simple and yet so inciteful, “A penny saved is a penny earned.” However, it’s not exactly correct; a penny saved is much better than a penny earned! This is one reason why being frugal is such an important aspect of profitability...

The major financial business processes of account opening for deposits and loan originations are the processes where risk management is most needed. It is during these processes where risk based programs for IFRS 9 and AML, CFT and KYC are most needed...

Considering RiskCALM's understanding, determined by listening to our customers express how costly in money and manpower complying with the AML regulation is, it became evident to us that assisting our financial institutions was a necessity...

Every country should be concerned about money laundering and the financing of terrorists because that environment attracts an infectious human and corporate element that will destroy your community, your city and your country...

Imagine your financial institution had automated lending and account opening with automatically enforced and audited policies that your organization could modify whenever policies changed...